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I have a query / issue with the payments API
- Review our developer documentation to ensure you are setup correctly.
- Review and check the status page here for any updates on the network.
- Conduct a test payment with Pay by Bank end-to-end to check again payment issues.
- If you are still unable to solve your query and require further assistance submit a request via the Support contact form, including:
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- details of the issue (steps to replicate the error)
- error message
- time issue started occurring
- example payment session ID
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